Devices
The Devices page lists every tablet paired to your account. It refreshes itself every fifteen seconds, so it is the place to look when a store calls.
The list
Section titled “The list”| Column | What it means |
|---|---|
| Device | The name you gave it, or the tablet’s hostname |
| Store | The store it is paired to |
| Product | Preppy, DMS, or OCGuide |
| Health | Online, Stale (missed a check-in), Offline, or Never seen |
| Licence | Active, in grace, locked, or revoked, plus what the tablet itself last reported |
| Printer | Connected or not found (Preppy) |
| Version | The app version running on the tablet |
| Last seen | When it last checked in, and how many commands are waiting for it |
A card above the list shows each store’s licences and how many of its device slots are in use, for example “Preppy, 1 of 3 devices”.
Inside a device
Section titled “Inside a device”Tap a row to expand it.
- Labels printed (Preppy): a chart of labels per day for the last week, with print jobs and failures in the hover detail.
- Device details: hostname, platform, when it was activated, licence status, whether its content came from the console or was edited on the tablet, network (online, Wi-Fi name, whether the store Wi-Fi needs a sign-in, local address), printer (model, last print, last error), and update status with the latest version available.
- Recent commands and their results.
Actions
Section titled “Actions”Owners and managers can:
- Rename the device.
- Manage Preppy or Manage DMS: open the studio for that tablet. See Managing Preppy from the console and DMS settings and the console.
- Revoke device, which frees its slot for a replacement.
- Send a command: Ping, Restart app, Reboot tablet, Check update, or Re-apply config. The tablet picks it up within about twenty seconds when it is online, otherwise at its next check-in.
Updates
Section titled “Updates”Tablets set up with PizzaBot Setup update themselves. The tablet’s service checks for a new version a few times a day, downloads it in the background, verifies it, and installs it between 2 and 5 in the morning, store time, so nobody is interrupted. The Version column shows what each tablet is on, and Check update asks a tablet to look now.
After an update, the app may show a short “What’s new” card once, with a Got it button, so the crew knows what changed.
Health states
Section titled “Health states”A tablet that has not checked in for a while shows Stale, then Offline. The app keeps working: Preppy prints and DMS tracks dough without a connection, and both catch up when the store’s Wi-Fi is back. If a tablet stays offline for a long time its licence enters a grace period before it locks to presets only; getting it back online clears that.